Replacing staff is expensive and time-consuming. But with the right strategies in place, you can reduce turnover, boost morale, and retain your top talent, even in the most demanding roles.
1. Improve Onboarding and Training
First impressions matter. A structured onboarding process can help employees feel more confident, supported, and connected from day one.What to do:
- Provide clear training on expectations, safety procedures, and performance goals
- Pair new hires with experienced staff for mentoring
- Use check-ins at 1 week, 1 month, and 3 months to identify and resolve any issues early
2. Offer Competitive Pay and Benefits
In high-pressure industries, workers are often asked to do more, so it’s only fair that they are rewarded fairly.What to consider:
- Regularly review pay against industry benchmarks
- Offer incentives such as shift allowances, bonuses, or loyalty rewards
- Provide practical benefits like fuel vouchers, access to EAP services, or meal allowances
According to Employment New Zealand, fair pay and recognition are key drivers of retention.
3. Create a Positive and Safe Work Environment
Stressful environments don’t have to be toxic. Workers are more likely to stay when they feel safe, respected, and valued.Try this:
- Maintain clean, safe, well-equipped workspaces
- Address bullying or conflict quickly and constructively
- Celebrate wins, even small ones, to boost morale
4. Prioritise Mental Health and Wellbeing
Burnout is a real phenomenon and is one of the leading causes of turnover in high-pressure jobs. Employers must take mental health seriously.
Support your team with:
- Regular breaks and reasonable rosters (avoid back-to-back shifts)
- Access to mental health support or counselling
- Initiatives that promote social connection, healthy living, and stress relief
Lowie Recruitment partners with wellbeing advocates like Ali Lauitiiti to encourage these habits on-site.
5. Offer Pathways for Growth and Progression
When workers feel stuck, they start looking elsewhere. Providing clear growth opportunities can boost engagement and retention.
Ideas include:
- Cross-training for different roles or shifts
- Promoting from within, where possible
- Providing access to industry certifications or leadership training
Especially for younger workers, a clear career path can be the deciding factor between staying or leaving.
6. Recognise and Reward Loyalty
Recognition does not always have to be financial, but it should be regular and genuine.
Ways to show appreciation:
- “Employee of the Month” awards
- A shoutout during team meetings
- Small gestures like birthday morning teas or thank-you notes
Feeling appreciated at work is a powerful motivator.
Retention Starts with Respect
Reducing turnover in high-pressure industries is not just about pay or perks. It is about building a workplace where people feel seen, supported, and safe. Investing in your people improves retention, productivity, reputation, and overall business performance.
Lowie Recruitment works with employers across New Zealand to build strong, loyal workforces in some of the country’s most demanding sectors. Want help finding and keeping the right people? Get in touch today.